Extended warranty and service agreements

An extended warranty and service agreement give suppliers incentives to supply products with longer service life and make sure that repairable faults do not entail premature disposal of products.

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Award criteria

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Points are awarded for each extra year of the warranty and service agreement offered in the technical specification. Maximum points are awarded for 4 years or longer.

Points are awarded according to the following:

+4 years or more: X points. [X is specified by the contracting authority.]

+ 3 years: 0.75*X points.

+ 2 years: 0.5*X points.

+ 1 year: 0.25*X points.