IT equipment
Life cycle analyzes show that the greatest environmental impact from IT equipment occurs in the production phase. By using the products for a longer period of time, we contribute to a more sustainable use of the products.
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| Download | Description | ||||
|---|---|---|---|---|---|
| Quality of the refurbishing/remanufacturing process (refurbished equipment) | Core | Special contract terms | IT equipment (all product types) | ||
Criterion information The supplier shall have quality assurance/quality control procedures in place for guaranteeing the minimum quality for equipment supplied within the scope of the contract. Criterion text At the latest at the start of the contract, the supplier must have procedures for quality assurance/quality control that ensure the minimum quality of the remanufactured/refurbished equipment delivered within the framework of the contract or framework agreement. Quality assurance and quality control procedures shall cover at least the following steps:
The supplier shall, upon request, demonstrate that the special contract term has been fulfilled. | |||||
| Product guarantee (new and refurbished equipment) | Core | Special contract terms | IT equipment (all product types) | ||
Criterion information Criterion text The supplier must provide a guarantee of at least one (1) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Product guarantee (new equipment) | Advanced | Special contract terms | IT equipment (all product types) | ||
Criterion information Criterion text The supplier must provide a guarantee of at least three (3) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Availability of spare parts (new equipment) | Advanced | Special contract terms | IT equipment (all product types) | ||
Criterion information Criterion text The supplier shall ensure that critical components* can be repaired or replaced, and that these are made available as spare parts for at least three (3) years after the product has been delivered. Instructions for how critical components can be replaced shall be available in a service/repair manual or similar. The manual shall detail steps to take for safe repair, contain an illustration of the item showing what parts can be accessed and replaced (which may also be in the form of an instructional video), and specify which tools are needed for the task. The service/repair manual shall be made available digitally without cost. *The following parts are critical components:
Exceptions: Processors that are soldered to the motherboard are exempted from this list of critical components. | |||||
| Robustness of the product (new equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The equipment shall be tested and pass tests according to MIL-STD-810H, IEC 60068-2 or an equivalent testing procedure using a modified storage/operating temperature range, durability, and drop height as shown below. The equipment shall be dropped from a height of at least 45 centimetres (modified drop test height) onto a solid surface. At least one field test shall be carried out for each edge of the underside and each corner of the underside. The equipment shall undergo test cycles exposing it to the following storage temperatures for at least 48 hours:
The equipment shall undergo test cycles exposing it to the following temperatures for at least four hours whilst under operation:
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| Secure data deletion feature (new and refurbished equioment) | Advanced | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text A feature for secure data deletion shall be available for deleting user data in all data storage units present in the product1 (see explanatory note below). Instructions for using this feature and information about the standard(s) used for secure data deletion shall be provided in the user manual or similar and/or via a link to the manufacturer's website. | |||||
| Battery life (new equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The tested state of health1 of a battery shall be ≥80% after 300 charge cycles. Tests shall be performed in accordance with IEC EN 61960-3:2017 or an equivalent standard. | |||||
| Battery life (new equipment) | Advanced | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The tested state of health1 of a battery shall be ≥90% after 300 charge cycles. Tests shall be performed in accordance with IEC EN 61960-3:2017 or an equivalent standard. | |||||
| Information about battery state of health (new and refurbished equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software for determining and monitoring the status of the battery/accumulator. The software shall make it possible to see the battery's or accumulator's state of health1 and state of charge2. It shall also display the number of complete charge cycles3 that the battery/accumulator has been through. All information shall be shown to the user. The software shall also give suggestions to the user regarding how to maximise the service life of the battery. | |||||
| Battery protection software (new and refurbished equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software that allows a maximum battery charge limit (such as ≤80% state of charge) to be set when the equipment runs regularly on the mains. | |||||
| Protective cases and screen protectors (new and refurbished equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The supplier shall provide mobile phones with screen protectors and cases that give them protection from scratches and impacts. Alternatively, protective cases and screen protectors shall be supplied together with the mobile phones. | |||||
| Standardised port (new equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The equipment shall be equipped with at least one fixed, standardised USB Type-C™ connector (port) for data transfer that is backwards compatible with USB 2.0 in accordance with IEC 62680-1-3:2018 or an equivalent standard. | |||||
| Standardised port for external mains power supply (new equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text The equipment supplied in fulfilment of the contract shall be equipped with a fixed, standardised USB Type-C™ power-supply connector (port) in accordance with EN/IEC 63002:2017 or an equivalent standard. Exception: This does not apply to equipment that has Qi (wireless) charging. | |||||
| Energy performance, monitors (new equipment) | Core | Technical specification | IT equipment (all product types) | ||
Criterion information Criterion text Monitors shall achieve at least energy efficiency class D for displays, in accordance with Regulation (EU) 2019/2013 supplementing Regulation 2017/1369 with regard to energy labelling of electronic displays. | |||||
| Content of substances of very high concern (new and refurbished equipment) | Core | Special contract terms | IT equipment (all product types) | ||
Criterion information By using this criterion, the contracting authority receives information regarding content of hazardous substances in the products. Criterion text Upon the start of the agreement, the supplier must declare presence of the substances included on the current REACH Candidate List, (article 59 of Regulation (EG) no. 1907/2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals), in concentrations exceeding 0.1 percent by weight, (1.000mg/kg), per substance in the offered products. 0.1 percent by weight concerns every individual part of a product. If new substances are added to the list during the [framework agreement period/contract period] and these substances appear in procured products above the specified limit value, the supplier is responsible for notifying the customer in writing of the change. The supplier must also, on request, be able to present an action plan for how the substance can be phased out. | |||||
| Procedures for the substitution of hazardous substances in the equipment (new equipment) | Advanced | Special contract terms | IT equipment (all product types) | ||
Criterion information Criterion text The supplier must ensure that the manufacturer of the product (trademark owner) has implemented routines, models or assessment systems or similar to substitute substances hazardous to the health or environment . The supplier must also have its own documented procedures for how this should be done vis-à-vis the client. The procedures etc. shall be documented and put into action throughout the term of the contract. They must at least include the five steps in the European Chemicals Agency's (ECHA's) model for substitution to safer chemicals1:
Within [three weeks/other time determined by the contracting organisation] of receiving a request from the contracting organisation, the supplier shall present its procedures etc. and show how these are implemented with regards to the contracted products. | |||||
| Information about the climate impact of equipment (new equipment) | Advanced | Special contract terms | IT equipment (all product types) | ||
Criterion information Criterion text The supplier must, no later than x (to be filled in by the procuring organization) months after the start of the contract, be able to report third-party controlled information about the delivered equipment's climate impact from a life cycle perspective. This can be done with, for example, the following:
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| Standardised port (new equipment) | Core | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text The equipment shall be equipped with at least one fixed, standardised USB Type-C™ connector (port) for data transfer that is backwards compatible with USB 2.0 in accordance with IEC 62680-1-3:2018 or an equivalent standard. | |||||
| Battery protection software (new and refurbished equipment) | Core | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software that allows a maximum battery charge limit (such as ≤80% state of charge) to be set when the equipment runs regularly on the mains. | |||||
| Battery life (new equipment) | Core | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text The tested state of health1 of a battery shall be ≥80% after 300 charge cycles. Tests shall be performed in accordance with IEC EN 61960-3:2017 or an equivalent standard. | |||||
| Robustness of the product (new equipment) | Core | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text The equipment shall be tested and pass tests according to MIL-STD-810H, IEC 60068-2 or an equivalent testing procedure using a modified storage/operating temperature range, durability, and drop height as shown below. The equipment shall be dropped from a height of at least 45 centimetres (modified drop test height) onto a solid surface. At least one field test shall be carried out for each edge of the underside and each corner of the underside. The equipment shall undergo test cycles exposing it to the following storage temperatures for at least 48 hours:
The equipment shall undergo test cycles exposing it to the following temperatures for at least four hours whilst under operation:
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| Product guarantee (new and refurbished equipment) | Core | Special contract terms | Laptops/Notebooks | ||
Criterion information Criterion text The supplier must provide a guarantee of at least one (1) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Rechargeable battery endurance for reused equipment | Core | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text Where new batteries have been installed, the battery's endurance shall exceed 300 charge cycles (with a state of health of ≥80%). Tests shall be carried out according to EC EN 61960-3:2017 or an equivalent standard. Where equipment contains used batteries, the supplier shall specify minimum levels for the used batteries' state of health in its tender (for example, state of health >80%). | |||||
| Information about the climate impact of equipment (new equipment) | Advanced | Special contract terms | Laptops/Notebooks | ||
Criterion information Criterion text The supplier must, no later than x (to be filled in by the procuring organization) months after the start of the contract, be able to report third-party controlled information about the delivered equipment's climate impact from a life cycle perspective. This can be done with, for example, the following:
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| Battery life (new equipment) | Advanced | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text The tested state of health1 of a battery shall be ≥90% after 300 charge cycles. Tests shall be performed in accordance with IEC EN 61960-3:2017 or an equivalent standard. | |||||
| Secure data deletion feature (new and refurbished equioment) | Advanced | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text A feature for secure data deletion shall be available for deleting user data in all data storage units present in the product1 (see explanatory note below). Instructions for using this feature and information about the standard(s) used for secure data deletion shall be provided in the user manual or similar and/or via a link to the manufacturer's website. | |||||
| Product guarantee (new equipment) | Advanced | Special contract terms | Laptops/Notebooks | ||
Criterion information Criterion text The supplier must provide a guarantee of at least three (3) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Availability of spare parts (new equipment) | Advanced | Special contract terms | Laptops/Notebooks | ||
Criterion information Criterion text The supplier shall ensure that critical components* can be repaired or replaced, and that these are made available as spare parts for at least three (3) years after the product has been delivered. Instructions for how critical components can be replaced shall be available in a service/repair manual or similar. The manual shall detail steps to take for safe repair, contain an illustration of the item showing what parts can be accessed and replaced (which may also be in the form of an instructional video), and specify which tools are needed for the task. The service/repair manual shall be made available digitally without cost. *The following parts are critical components:
Exceptions: Processors that are soldered to the motherboard are exempted from this list of critical components. | |||||
| Content of substances of very high concern (new and refurbished equipment) | Core | Special contract terms | Laptops/Notebooks | ||
Criterion information By using this criterion, the contracting authority receives information regarding content of hazardous substances in the products. Criterion text Upon the start of the agreement, the supplier must declare presence of the substances included on the current REACH Candidate List, (article 59 of Regulation (EG) no. 1907/2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals), in concentrations exceeding 0.1 percent by weight, (1.000mg/kg), per substance in the offered products. 0.1 percent by weight concerns every individual part of a product. If new substances are added to the list during the [framework agreement period/contract period] and these substances appear in procured products above the specified limit value, the supplier is responsible for notifying the customer in writing of the change. The supplier must also, on request, be able to present an action plan for how the substance can be phased out. | |||||
| Standardised port for external mains power supply (new equipment) | Core | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text The equipment supplied in fulfilment of the contract shall be equipped with a fixed, standardised USB Type-C™ power-supply connector (port) in accordance with EN/IEC 63002:2017 or an equivalent standard. Exception: This does not apply to equipment that has Qi (wireless) charging. | |||||
| Information about battery state of health (new and refurbished equipment) | Core | Technical specification | Laptops/Notebooks | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software for determining and monitoring the status of the battery/accumulator. The software shall make it possible to see the battery's or accumulator's state of health1 and state of charge2. It shall also display the number of complete charge cycles3 that the battery/accumulator has been through. All information shall be shown to the user. The software shall also give suggestions to the user regarding how to maximise the service life of the battery. | |||||
| Quality of the refurbishing/remanufacturing process (refurbished equipment) | Core | Special contract terms | Laptops/Notebooks | ||
Criterion information The supplier shall have quality assurance/quality control procedures in place for guaranteeing the minimum quality for equipment supplied within the scope of the contract. Criterion text At the latest at the start of the contract, the supplier must have procedures for quality assurance/quality control that ensure the minimum quality of the remanufactured/refurbished equipment delivered within the framework of the contract or framework agreement. Quality assurance and quality control procedures shall cover at least the following steps:
The supplier shall, upon request, demonstrate that the special contract term has been fulfilled. | |||||
| Procedures for the substitution of hazardous substances in the equipment (new equipment) | Advanced | Special contract terms | Laptops/Notebooks | ||
Criterion information Criterion text The supplier must ensure that the manufacturer of the product (trademark owner) has implemented routines, models or assessment systems or similar to substitute substances hazardous to the health or environment . The supplier must also have its own documented procedures for how this should be done vis-à-vis the client. The procedures etc. shall be documented and put into action throughout the term of the contract. They must at least include the five steps in the European Chemicals Agency's (ECHA's) model for substitution to safer chemicals1:
Within [three weeks/other time determined by the contracting organisation] of receiving a request from the contracting organisation, the supplier shall present its procedures etc. and show how these are implemented with regards to the contracted products. | |||||
| Standardised port for external mains power supply (new equipment) | Core | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text The equipment supplied in fulfilment of the contract shall be equipped with a fixed, standardised USB Type-C™ power-supply connector (port) in accordance with EN/IEC 63002:2017 or an equivalent standard. Exception: This does not apply to equipment that has Qi (wireless) charging. | |||||
| Protective cases and screen protectors (new and refurbished equipment) | Core | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text The supplier shall provide mobile phones with screen protectors and cases that give them protection from scratches and impacts. Alternatively, protective cases and screen protectors shall be supplied together with the mobile phones. | |||||
| Rechargeable battery endurance for reused equipment | Core | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text Where new batteries have been installed, the battery's endurance shall exceed 300 charge cycles (with a state of health of ≥80%). Tests shall be carried out according to EC EN 61960-3:2017 or an equivalent standard. Where equipment contains used batteries, the supplier shall specify minimum levels for the used batteries' state of health in its tender (for example, state of health >80%). | |||||
| Battery protection software (new and refurbished equipment) | Core | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software that allows a maximum battery charge limit (such as ≤80% state of charge) to be set when the equipment runs regularly on the mains. | |||||
| Battery life (new equipment) | Core | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text The tested state of health1 of a battery shall be ≥80% after 300 charge cycles. Tests shall be performed in accordance with IEC EN 61960-3:2017 or an equivalent standard. | |||||
| Robustness of the product (new equipment) | Core | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text The equipment shall be tested and pass tests according to MIL-STD-810H, IEC 60068-2 or an equivalent testing procedure using a modified storage/operating temperature range, durability, and drop height as shown below. The equipment shall be dropped from a height of at least 45 centimetres (modified drop test height) onto a solid surface. At least one field test shall be carried out for each edge of the underside and each corner of the underside. The equipment shall undergo test cycles exposing it to the following storage temperatures for at least 48 hours:
The equipment shall undergo test cycles exposing it to the following temperatures for at least four hours whilst under operation:
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| Battery life (new equipment) | Advanced | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text The tested state of health1 of a battery shall be ≥90% after 300 charge cycles. Tests shall be performed in accordance with IEC EN 61960-3:2017 or an equivalent standard. | |||||
| Product guarantee (new equipment) | Advanced | Special contract terms | Smartphones and tablets | ||
Criterion information Criterion text The supplier must provide a guarantee of at least three (3) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Information about battery state of health (new and refurbished equipment) | Core | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software for determining and monitoring the status of the battery/accumulator. The software shall make it possible to see the battery's or accumulator's state of health1 and state of charge2. It shall also display the number of complete charge cycles3 that the battery/accumulator has been through. All information shall be shown to the user. The software shall also give suggestions to the user regarding how to maximise the service life of the battery. | |||||
| Product guarantee (new and refurbished equipment) | Core | Special contract terms | Smartphones and tablets | ||
Criterion information Criterion text The supplier must provide a guarantee of at least one (1) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Secure data deletion feature (new and refurbished equioment) | Advanced | Technical specification | Smartphones and tablets | ||
Criterion information Criterion text A feature for secure data deletion shall be available for deleting user data in all data storage units present in the product1 (see explanatory note below). Instructions for using this feature and information about the standard(s) used for secure data deletion shall be provided in the user manual or similar and/or via a link to the manufacturer's website. | |||||
| Availability of spare parts (new equipment) | Advanced | Special contract terms | Smartphones and tablets | ||
Criterion information Criterion text The supplier shall ensure that critical components* can be repaired or replaced, and that these are made available as spare parts for at least three (3) years after the product has been delivered. Instructions for how critical components can be replaced shall be available in a service/repair manual or similar. The manual shall detail steps to take for safe repair, contain an illustration of the item showing what parts can be accessed and replaced (which may also be in the form of an instructional video), and specify which tools are needed for the task. The service/repair manual shall be made available digitally without cost. *The following parts are critical components:
Exceptions: Processors that are soldered to the motherboard are exempted from this list of critical components. | |||||
| Information about the climate impact of equipment (new equipment) | Advanced | Special contract terms | Smartphones and tablets | ||
Criterion information Criterion text The supplier must, no later than x (to be filled in by the procuring organization) months after the start of the contract, be able to report third-party controlled information about the delivered equipment's climate impact from a life cycle perspective. This can be done with, for example, the following:
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| Procedures for the substitution of hazardous substances in the equipment (new equipment) | Advanced | Special contract terms | Smartphones and tablets | ||
Criterion information Criterion text The supplier must ensure that the manufacturer of the product (trademark owner) has implemented routines, models or assessment systems or similar to substitute substances hazardous to the health or environment . The supplier must also have its own documented procedures for how this should be done vis-à-vis the client. The procedures etc. shall be documented and put into action throughout the term of the contract. They must at least include the five steps in the European Chemicals Agency's (ECHA's) model for substitution to safer chemicals1:
Within [three weeks/other time determined by the contracting organisation] of receiving a request from the contracting organisation, the supplier shall present its procedures etc. and show how these are implemented with regards to the contracted products. | |||||
| Content of substances of very high concern (new and refurbished equipment) | Core | Special contract terms | Smartphones and tablets | ||
Criterion information By using this criterion, the contracting authority receives information regarding content of hazardous substances in the products. Criterion text Upon the start of the agreement, the supplier must declare presence of the substances included on the current REACH Candidate List, (article 59 of Regulation (EG) no. 1907/2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals), in concentrations exceeding 0.1 percent by weight, (1.000mg/kg), per substance in the offered products. 0.1 percent by weight concerns every individual part of a product. If new substances are added to the list during the [framework agreement period/contract period] and these substances appear in procured products above the specified limit value, the supplier is responsible for notifying the customer in writing of the change. The supplier must also, on request, be able to present an action plan for how the substance can be phased out. | |||||
| Quality of the refurbishing/remanufacturing process (refurbished equipment) | Core | Special contract terms | Smartphones and tablets | ||
Criterion information The supplier shall have quality assurance/quality control procedures in place for guaranteeing the minimum quality for equipment supplied within the scope of the contract. Criterion text At the latest at the start of the contract, the supplier must have procedures for quality assurance/quality control that ensure the minimum quality of the remanufactured/refurbished equipment delivered within the framework of the contract or framework agreement. Quality assurance and quality control procedures shall cover at least the following steps:
The supplier shall, upon request, demonstrate that the special contract term has been fulfilled. | |||||
| Product guarantee (new and refurbished equipment) | Core | Special contract terms | Monitors | ||
Criterion information Criterion text The supplier must provide a guarantee of at least one (1) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Energy performance, monitors (new equipment) | Core | Technical specification | Monitors | ||
Criterion information Criterion text Monitors shall achieve at least energy efficiency class D for displays, in accordance with Regulation (EU) 2019/2013 supplementing Regulation 2017/1369 with regard to energy labelling of electronic displays. | |||||
| Information about the climate impact of equipment (new equipment) | Advanced | Special contract terms | Monitors | ||
Criterion information Criterion text The supplier must, no later than x (to be filled in by the procuring organization) months after the start of the contract, be able to report third-party controlled information about the delivered equipment's climate impact from a life cycle perspective. This can be done with, for example, the following:
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| Product guarantee (new equipment) | Advanced | Special contract terms | Monitors | ||
Criterion information Criterion text The supplier must provide a guarantee of at least three (3) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Content of substances of very high concern (new and refurbished equipment) | Core | Special contract terms | Monitors | ||
Criterion information By using this criterion, the contracting authority receives information regarding content of hazardous substances in the products. Criterion text Upon the start of the agreement, the supplier must declare presence of the substances included on the current REACH Candidate List, (article 59 of Regulation (EG) no. 1907/2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals), in concentrations exceeding 0.1 percent by weight, (1.000mg/kg), per substance in the offered products. 0.1 percent by weight concerns every individual part of a product. If new substances are added to the list during the [framework agreement period/contract period] and these substances appear in procured products above the specified limit value, the supplier is responsible for notifying the customer in writing of the change. The supplier must also, on request, be able to present an action plan for how the substance can be phased out. | |||||
| Quality of the refurbishing/remanufacturing process (refurbished equipment) | Core | Special contract terms | Monitors | ||
Criterion information The supplier shall have quality assurance/quality control procedures in place for guaranteeing the minimum quality for equipment supplied within the scope of the contract. Criterion text At the latest at the start of the contract, the supplier must have procedures for quality assurance/quality control that ensure the minimum quality of the remanufactured/refurbished equipment delivered within the framework of the contract or framework agreement. Quality assurance and quality control procedures shall cover at least the following steps:
The supplier shall, upon request, demonstrate that the special contract term has been fulfilled. | |||||
| Procedures for the substitution of hazardous substances in the equipment (new equipment) | Advanced | Special contract terms | Monitors | ||
Criterion information Criterion text The supplier must ensure that the manufacturer of the product (trademark owner) has implemented routines, models or assessment systems or similar to substitute substances hazardous to the health or environment . The supplier must also have its own documented procedures for how this should be done vis-à-vis the client. The procedures etc. shall be documented and put into action throughout the term of the contract. They must at least include the five steps in the European Chemicals Agency's (ECHA's) model for substitution to safer chemicals1:
Within [three weeks/other time determined by the contracting organisation] of receiving a request from the contracting organisation, the supplier shall present its procedures etc. and show how these are implemented with regards to the contracted products. | |||||
| Product guarantee (new and refurbished equipment) | Core | Special contract terms | Desktop and all-in-one computers | ||
Criterion information Criterion text The supplier must provide a guarantee of at least one (1) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Product guarantee (new equipment) | Advanced | Special contract terms | Desktop and all-in-one computers | ||
Criterion information Criterion text The supplier must provide a guarantee of at least three (3) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Availability of spare parts (new equipment) | Advanced | Special contract terms | Desktop and all-in-one computers | ||
Criterion information Criterion text The supplier shall ensure that critical components* can be repaired or replaced, and that these are made available as spare parts for at least three (3) years after the product has been delivered. Instructions for how critical components can be replaced shall be available in a service/repair manual or similar. The manual shall detail steps to take for safe repair, contain an illustration of the item showing what parts can be accessed and replaced (which may also be in the form of an instructional video), and specify which tools are needed for the task. The service/repair manual shall be made available digitally without cost. *The following parts are critical components:
Exceptions: Processors that are soldered to the motherboard are exempted from this list of critical components. | |||||
| Secure data deletion feature (new and refurbished equioment) | Advanced | Technical specification | Desktop and all-in-one computers | ||
Criterion information Criterion text A feature for secure data deletion shall be available for deleting user data in all data storage units present in the product1 (see explanatory note below). Instructions for using this feature and information about the standard(s) used for secure data deletion shall be provided in the user manual or similar and/or via a link to the manufacturer's website. | |||||
| Standardised port (new equipment) | Core | Technical specification | Desktop and all-in-one computers | ||
Criterion information Criterion text The equipment shall be equipped with at least one fixed, standardised USB Type-C™ connector (port) for data transfer that is backwards compatible with USB 2.0 in accordance with IEC 62680-1-3:2018 or an equivalent standard. | |||||
| Information about the climate impact of equipment (new equipment) | Advanced | Special contract terms | Desktop and all-in-one computers | ||
Criterion information Criterion text The supplier must, no later than x (to be filled in by the procuring organization) months after the start of the contract, be able to report third-party controlled information about the delivered equipment's climate impact from a life cycle perspective. This can be done with, for example, the following:
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| Quality of the refurbishing/remanufacturing process (refurbished equipment) | Core | Special contract terms | Desktop and all-in-one computers | ||
Criterion information The supplier shall have quality assurance/quality control procedures in place for guaranteeing the minimum quality for equipment supplied within the scope of the contract. Criterion text At the latest at the start of the contract, the supplier must have procedures for quality assurance/quality control that ensure the minimum quality of the remanufactured/refurbished equipment delivered within the framework of the contract or framework agreement. Quality assurance and quality control procedures shall cover at least the following steps:
The supplier shall, upon request, demonstrate that the special contract term has been fulfilled. | |||||
| Content of substances of very high concern (new and refurbished equipment) | Core | Special contract terms | Desktop and all-in-one computers | ||
Criterion information By using this criterion, the contracting authority receives information regarding content of hazardous substances in the products. Criterion text Upon the start of the agreement, the supplier must declare presence of the substances included on the current REACH Candidate List, (article 59 of Regulation (EG) no. 1907/2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals), in concentrations exceeding 0.1 percent by weight, (1.000mg/kg), per substance in the offered products. 0.1 percent by weight concerns every individual part of a product. If new substances are added to the list during the [framework agreement period/contract period] and these substances appear in procured products above the specified limit value, the supplier is responsible for notifying the customer in writing of the change. The supplier must also, on request, be able to present an action plan for how the substance can be phased out. | |||||
| Procedures for the substitution of hazardous substances in the equipment (new equipment) | Advanced | Special contract terms | Desktop and all-in-one computers | ||
Criterion information Criterion text The supplier must ensure that the manufacturer of the product (trademark owner) has implemented routines, models or assessment systems or similar to substitute substances hazardous to the health or environment . The supplier must also have its own documented procedures for how this should be done vis-à-vis the client. The procedures etc. shall be documented and put into action throughout the term of the contract. They must at least include the five steps in the European Chemicals Agency's (ECHA's) model for substitution to safer chemicals1:
Within [three weeks/other time determined by the contracting organisation] of receiving a request from the contracting organisation, the supplier shall present its procedures etc. and show how these are implemented with regards to the contracted products. | |||||
| Quality of the refurbishing/remanufacturing process (refurbished equipment) | Core | Special contract terms | Reused or remanufactured IT equipment | ||
Criterion information The supplier shall have quality assurance/quality control procedures in place for guaranteeing the minimum quality for equipment supplied within the scope of the contract. Criterion text At the latest at the start of the contract, the supplier must have procedures for quality assurance/quality control that ensure the minimum quality of the remanufactured/refurbished equipment delivered within the framework of the contract or framework agreement. Quality assurance and quality control procedures shall cover at least the following steps:
The supplier shall, upon request, demonstrate that the special contract term has been fulfilled. | |||||
| Product guarantee (new and refurbished equipment) | Core | Special contract terms | Reused or remanufactured IT equipment | ||
Criterion information Criterion text The supplier must provide a guarantee of at least one (1) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | |||||
| Rechargeable battery endurance for reused equipment | Core | Technical specification | Reused or remanufactured IT equipment | ||
Criterion information Criterion text Where new batteries have been installed, the battery's endurance shall exceed 300 charge cycles (with a state of health of ≥80%). Tests shall be carried out according to EC EN 61960-3:2017 or an equivalent standard. Where equipment contains used batteries, the supplier shall specify minimum levels for the used batteries' state of health in its tender (for example, state of health >80%). | |||||
| Information about battery state of health (new and refurbished equipment) | Core | Technical specification | Reused or remanufactured IT equipment | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software for determining and monitoring the status of the battery/accumulator. The software shall make it possible to see the battery's or accumulator's state of health1 and state of charge2. It shall also display the number of complete charge cycles3 that the battery/accumulator has been through. All information shall be shown to the user. The software shall also give suggestions to the user regarding how to maximise the service life of the battery. | |||||
| Battery protection software (new and refurbished equipment) | Core | Technical specification | Reused or remanufactured IT equipment | ||
Criterion information Criterion text The supplier shall provide the equipment with pre-installed software that allows a maximum battery charge limit (such as ≤80% state of charge) to be set when the equipment runs regularly on the mains. | |||||
| Protective cases and screen protectors (new and refurbished equipment) | Core | Technical specification | Reused or remanufactured IT equipment | ||
Criterion information Criterion text The supplier shall provide mobile phones with screen protectors and cases that give them protection from scratches and impacts. Alternatively, protective cases and screen protectors shall be supplied together with the mobile phones. | |||||
| Secure data deletion feature (new and refurbished equioment) | Advanced | Technical specification | Reused or remanufactured IT equipment | ||
Criterion information Criterion text A feature for secure data deletion shall be available for deleting user data in all data storage units present in the product1 (see explanatory note below). Instructions for using this feature and information about the standard(s) used for secure data deletion shall be provided in the user manual or similar and/or via a link to the manufacturer's website. | |||||
| Content of substances of very high concern (new and refurbished equipment) | Core | Special contract terms | Reused or remanufactured IT equipment | ||
Criterion information By using this criterion, the contracting authority receives information regarding content of hazardous substances in the products. Criterion text Upon the start of the agreement, the supplier must declare presence of the substances included on the current REACH Candidate List, (article 59 of Regulation (EG) no. 1907/2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals), in concentrations exceeding 0.1 percent by weight, (1.000mg/kg), per substance in the offered products. 0.1 percent by weight concerns every individual part of a product. If new substances are added to the list during the [framework agreement period/contract period] and these substances appear in procured products above the specified limit value, the supplier is responsible for notifying the customer in writing of the change. The supplier must also, on request, be able to present an action plan for how the substance can be phased out. | |||||
| Secure collection, data deletion and upgrading of IT equipment | Core | Special contract terms | Services for reuse and recycling of computers and monitors | ||
Criterion information The purpose of the requirement is to promote the reuse of equipment that the organization no longer needs. Criterion text The supplier must no later than x (to be filled in by the procuring organization) monthsprovide a reuse and recycling service for collecting/taking back end-of-life equipment and that includes at least the following:
Upon the request of the contracting organisation, the supplier shall outline in writing how it complies with the contract term, and it shall be able to substantiate the information provided. | |||||
| Reporting reuse and recycling of equipment | Core | Special contract terms | Services for reuse and recycling of computers and monitors | ||
Criterion information Criterion text The supplier and procuring organization will agree on a time when the supplier must report the following information to the procuring organization:
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Life cycle analyzes show that the greatest environmental impact from IT equipment occurs in the production phase. By using the products for a longer period of time, we contribute to a more sustainable use of the products.
By working strategically with purchases and promoting a more circular handling of IT equipment, you can reduce your organization's environmental impact. It is early in the purchasing process that the possibilities for a more sustainable procurement of IT equipment are created. The procurement therefore needs to be prepared before the sustainability criteria are used to set requirements, the procurement needs to be prepared. Make a needs analysis together with reference persons within the organization, have a dialogue with possible suppliers and then make a strategic decision about what is to be procured.