You can contact us in the following ways if you have any questions, or would like to request a presentation or visit
Question Forum - Frågeservice
If you have any questions, you can contact us through our on-line Question Forum, or by phone or chat.
On-line Question Forum
You can use our on-line Question Forum - Frågeportalen to ask any questions you may have. You can also access questions and answers that other people have asked.
The Answers Portal is a living forum where we jointly create content and share knowledge with one another. So feel free to ask any questions, or comment on existing posts.
Please note that any information that you send us becomes an official document that anyone can request to read. Our goal is to respond to your query within two business days.
Our editors at the National Agency for Public Procurement moderate the forum, which means that certain posts may be hidden, for example if the person asking the question has requested it or if the post contains sensitive information. If you do not want your question and the answer to be published, you can request this in your post.
Would you prefer to phone us to ask your question?
You can reach us from Monday to Thursday from 09:00–12:00 on +46 (0)8-586 217 01.
Chat with us
Our chat is open from Monday to Thursday from 13:00–15:00, as well as Fridays from 09:00–12:00.
The number to our switchboard is: +46 (0)8-586 21 700
Our opening hours are Monday to Friday from 09:00-15:00, we are closed for lunch from 12.00-13.00. We are closed on public holidays.
Email registrar: firstname.lastname@example.org
Email to employees: email@example.com
Please note that if you have questions concerning public procurement and state aid, you can use our Question Forum. The Question Forum is available via on-line, chat or phone, see information in the introduction on this page.
171 23 Solna
NB! If you have received a purchase order, you enter the purchase order number for reference, otherwise you enter the procurer’s name.
The National Agency for Public Procurement uses electronic invoicing for payment purposes, see the document below.
Primarily we would like you to submit your electronic invoice via PEPPOL. Our electronic address in PEPPOL is: 0007:2021006610
171 41 Solna
Corporate ID Number
VAT Registration Number