Desktop and all-in-one computers
The criteria group includes requirements that can be placed on desktop and all-in-one computers, both new and used, according to the title of the criteria.
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| Download | Description | |||
|---|---|---|---|---|
| Product guarantee (new and refurbished equipment) | Core | Special contract terms | ||
Criterion information Criterion text The supplier must provide a guarantee of at least one (1) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | ||||
| Product guarantee (new equipment) | Advanced | Special contract terms | ||
Criterion information Criterion text The supplier must provide a guarantee of at least three (3) year which begins to apply upon product delivery. The warranty covers defects in the product which are due to defects in design, materials, manufacturing or which consist in the product otherwise not meeting the agreed characteristics. The warranty must cover repair or replacement and include a service agreement with the possibility of free pick-up and return or on-site repair. Even defective1 batteries must be covered by the warranty. | ||||
| Availability of spare parts (new equipment) | Advanced | Special contract terms | ||
Criterion information Criterion text The supplier shall ensure that critical components* can be repaired or replaced, and that these are made available as spare parts for at least three (3) years after the product has been delivered. Instructions for how critical components can be replaced shall be available in a service/repair manual or similar. The manual shall detail steps to take for safe repair, contain an illustration of the item showing what parts can be accessed and replaced (which may also be in the form of an instructional video), and specify which tools are needed for the task. The service/repair manual shall be made available digitally without cost. *The following parts are critical components:
Exceptions: Processors that are soldered to the motherboard are exempted from this list of critical components. | ||||
| Secure data deletion feature (new and refurbished equioment) | Advanced | Technical specification | ||
Criterion information Criterion text A feature for secure data deletion shall be available for deleting user data in all data storage units present in the product1 (see explanatory note below). Instructions for using this feature and information about the standard(s) used for secure data deletion shall be provided in the user manual or similar and/or via a link to the manufacturer's website. | ||||
| Standardised port (new equipment) | Core | Technical specification | ||
Criterion information Criterion text The equipment shall be equipped with at least one fixed, standardised USB Type-C™ connector (port) for data transfer that is backwards compatible with USB 2.0 in accordance with IEC 62680-1-3:2018 or an equivalent standard. | ||||
| Information about the climate impact of equipment (new equipment) | Advanced | Special contract terms | ||
Criterion information Criterion text The supplier must, no later than x (to be filled in by the procuring organization) months after the start of the contract, be able to report third-party controlled information about the delivered equipment's climate impact from a life cycle perspective. This can be done with, for example, the following:
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| Quality of the refurbishing/remanufacturing process (refurbished equipment) | Core | Special contract terms | ||
Criterion information The supplier shall have quality assurance/quality control procedures in place for guaranteeing the minimum quality for equipment supplied within the scope of the contract. Criterion text At the latest at the start of the contract, the supplier must have procedures for quality assurance/quality control that ensure the minimum quality of the remanufactured/refurbished equipment delivered within the framework of the contract or framework agreement. Quality assurance and quality control procedures shall cover at least the following steps:
The supplier shall, upon request, demonstrate that the special contract term has been fulfilled. | ||||
| Content of substances of very high concern (new and refurbished equipment) | Core | Special contract terms | ||
Criterion information By using this criterion, the contracting authority receives information regarding content of hazardous substances in the products. Criterion text Upon the start of the agreement, the supplier must declare presence of the substances included on the current REACH Candidate List, (article 59 of Regulation (EG) no. 1907/2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals), in concentrations exceeding 0.1 percent by weight, (1.000mg/kg), per substance in the offered products. 0.1 percent by weight concerns every individual part of a product. If new substances are added to the list during the [framework agreement period/contract period] and these substances appear in procured products above the specified limit value, the supplier is responsible for notifying the customer in writing of the change. The supplier must also, on request, be able to present an action plan for how the substance can be phased out. | ||||
| Procedures for the substitution of hazardous substances in the equipment (new equipment) | Advanced | Special contract terms | ||
Criterion information Criterion text The supplier must ensure that the manufacturer of the product (trademark owner) has implemented routines, models or assessment systems or similar to substitute substances hazardous to the health or environment . The supplier must also have its own documented procedures for how this should be done vis-à-vis the client. The procedures etc. shall be documented and put into action throughout the term of the contract. They must at least include the five steps in the European Chemicals Agency's (ECHA's) model for substitution to safer chemicals1:
Within [three weeks/other time determined by the contracting organisation] of receiving a request from the contracting organisation, the supplier shall present its procedures etc. and show how these are implemented with regards to the contracted products. | ||||
The criteria group includes requirements that can be placed on desktop and all-in-one computers, both new and used, according to the title of the criteria.
This group of criteria includes public procurement of new and used desktop and all-in-one computers.